Frequently Asked Questions

This page contains answers to some commonly asked questions about our company and website.  If you do not find what you're looking for, please contact us for more information.

You can use the main menu on the homepage to search for products in a variety of ways:

  • By type of product: select a category under Find Products for full details of all our floors including different collections.
  • By segment: select a segment under Find Products to see products suitable for every sector (healthcare, education, hospitality, etc.).
  • By brand: select a brand under Find Products- Tandus Centiva, Johnsonite or Tarkett

You can also use the search functionalities to find the best match for your requirements.

  • Search by keywords in the search bar  a semantic search helping you to find information throughout the site.
  • Advanced product search – lets you look for a specific product in the catalog searching by product type, collection, or directly by product reference.

If you search by product type or collection, you can narrow down the search results with filters and you will be shown a product or list of products that correspond to your requirements.

You can collect and keep useful information from all your visits by setting up your own account and My Projects personal space.

You will be asked to provide certain personal information. This is solely for Tarkett’s internal use in managing your on-site details and continuously improving your online experience.

For more information, go to the Terms - Conditions - Privacy page.

You will need your username and password every time you visit your personal space. Once you are registered you can add any product you like to your personal selection by choosing Add to my basket. The products will then be saved in My basket even when you logout. You can also save your search criteria so that you can repeat searches you made on previous visits.

Visit our Documentation Center under Download Documents on the main menu. You can also find technical documents relevant to a specific product or product category at the bottom of each Collection page.

Visit the Leading Sustainability section of our website under the main menu. You can also visit ECOMEDES to view more information about the environmental attributes of our products.

Click the Shopping Cart icon located on a product thumbnail, choose your desired Sample Format and then add it to your cart.

Use our sales representative locator - located under the Find Us menu - to find your local Tarkett contact.

You can ask for an online estimate by clicking on the Ask for quotation tab when you select a product, or straight to Ask for quotation from the “Contact us” menu.

It is important to complete the Project details section to help our experts to handle your request. The form will then be sent to our Sales Department who will contact you to discuss your estimate.

You’ll find a wide choice of high definition images to download by clicking the Download Image button available on the pictures offering the option throughout the website.

The Plan & Design section includes a link to our Room Visualizer landing page. Here you can see and navigate to all of our visualization tools. 

Visit our Job Search page to view all openings and fill out an application.

For more information about our services go to Contact us on the home page and complete the contact form. Please fill out all relevant details so that the message can be sent to the correct department/person at Tarkett.